A common concern in connection with AI is that decisions made by the underlying algorithms are not transparent. The transparency of decisions made is of crucial importance, especially with regard to the GDPR and the EU AI Act, when it comes to the use of AI in companies. Our range of services is based on classic machine learning algorithms such as Random Forest or Decision Tree, the output of which can be traced at any time, thus ensuring GDPR compliance from the outset.

Common AI solutions require an active connection to the internet in order to function. Our range of services, on the other hand, is operated locally and our customised range of services can be easily implemented in your system infrastructure without having to access the Internet to create added value. At the same time, it remains possible to allow publicly accessible information from the Internet for more general questions. In this case, however, no more information than necessary is shared with the rest of the world at any time and no data leaves your organisation.

It is true that the use of artificial intelligence can lead to hallucinations or false statements. This is due to the fact that certain solutions are based on a ‘frozen’ level of knowledge that is already outdated or that ambiguous contextualisations can lead to false statements. Our range of services offers you the option of connecting only those data sources that correspond to the truth for you and guarantee a clear answer. External sources such as the internet are then deliberately ignored and the artificial intelligence only uses the information that is available to it.

Automated processing of individual process steps and artificial intelligence are not intended to replace people, but to provide meaningful support in day-to-day work. By jointly analysing recurring tasks within your organisation, we identify those work steps that are particularly time-consuming for your employees and require little creativity. These process steps can be shortened by using RPA. This efficiency gain allows your employees to concentrate on the essentials. Furthermore, artificial intelligence is not intended to take decisions, but rather to provide tips and solutions. The decisions are still up to you and your employees. Understand AI as a support, not as a replacement for human judgement.